Frequently Asked Questions
Got a question ? We’ve got answers. If you have some other questions, contact us using email.
Runz is a premium private ride service operating in California. We’re a network of ride service operators dedicated to providing safe, reliable, luxury rides to consumers.
Runz professional operators have been proudly serving customers since 2013 as Independent Contractors. With years of experience, we have built a reputation for delivering top-notch service across California.
Runz offers private ride services in major cities across California, including Los Angeles, San Francisco, San Diego, Sacramento, and more. We aim to cover a wide range of locations to meet our customers’ needs. Runz uses Affiliate partners to deliver services where needed.
Runz is known for its reliability. Our professionally trained drivers, modern fleet, and advanced booking system ensure that you get where you need to be, on time and in comfort.
Runz caters to a diverse clientele, including business travelers, tourists, families, and anyone in need of a dependable ride. We also offer specialized services for corporate events, point-to-point and airport transfers.
Runz offers competitive pricing without compromising on quality. While we may not always be the cheapest option, our focus on safety, comfort, and punctuality provides excellent value for your money.
To maintain an exceptional rider experience we maintain that riders act in a manner that is ethical, moral and socially acceptable. All conversations with our professional drivers or chauffeur should be respectful at all times during the entirety of the ride.
Runz ride typically arrives 15 minutes early at the pick up location. However, in rare circumstances a few minutes delay might occur due to factors such as traffic and or the pick-up location. We will notify you when there’s a delay.
Yes, Runz allows you to schedule rides in advance for up to three months through our website. Whether you need a ride tomorrow or in a few weeks, we’ll make sure to confirm your reservation. Please note that reservations made in less than two hours (for airport/seaport) will incur additional charges.
Runz prioritizes your safety by employing professionally trained drivers, ensuring regular vehicle worthiness checks, and implementing strict hygiene protocols. Our app also allows you to share ride details with friends or family for added security.